When you visit a hotel, you should be aware of the hotel positions or hotel personnel ranking. Hotels have a different hierarchy of positions.
This article will try to uncover the names of the different hotel positions from the bellboy to the manager position.
So Briny your chocolate bar and let’s start.
Receptionist:
![](https://nappot.com/wp-content/uploads/2022/02/pexels-photo-7820327.jpeg)
The receptionist is the one who is responsible for all types of registrations. This person may be the first to meet when entering the hotel. the main job of a receptionist is to assist clients with, their check-ins, check-outs, payments, ordering, etc. In general, the receptionist is your man when you are lost or you have a question in the hotel (services, facilities, events, etc.) or even in the city.
The manager:
From the name, you may have guessed the position rank. The manager normally is in charge of the general running of the hotel. You may not meet with him/her regularly. However, if you have a complaint, the receptionist will automatically contact the manager to come.
Please note that this is the process that normal hotels are using. Yet, in some cases, the receptionist may take care of your complaint and try to fix it.
Bellboy:
The Bellboy mission is very simple and important. Usually, a Bellboy shows guests to their rooms, delivers messages, and carries luggage. So next time when you meet with a Bellboy do not forget to tip them well. xoxo
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Liftboy:
Though I am not sure if this position still exists, however, in some fancy hotels they still hire a Lift boy. Basically, a Lift boy is responsible for the elevators.
Doorman:
A doorman’s main rule is to receive guests and order taxi cabs. Even though this position is disappearing. Yet, some hotels are still hiring a Doorman, especially in fancy hotels, 5 stars and above.
Housekeeper:
A housekeeper is in charge of linen, decorations, and general cleanliness of the hotel, a housekeeper has different responsibilities within a hotel, for instance, if the hotel is organizing an event, the housekeeper will be in charge of managing and decorating the Syndicate Rooms, Conference and Banqueting Facilities and other spaces. Read more about hotel facilities here: Hotels facilities, get the most from your hotel stay.
![](https://nappot.com/wp-content/uploads/2022/02/pexels-photo-6466212-1024x682.jpeg)
Floor attendant:
The next hotel position is the floor-attendant is normally in charge of matters of cleanliness and also room service on a particular floor.
Therefore, sometimes if you request some cleaning out of the cleaning periods, or you have ordered food to your room, the floor attendant will take care of this.
For example, let’s imagine you have ordered some drinks, and while drinking, you have mistakenly broke the drinking cup, in this case, you should call room service, more specifically the floor attendant to come and clean the mess.
Chambermaid:
The chambermaid’s main role is to clean the rooms, usually, you will meet with a chambermaid every morning, their working hours are between the check-out and the check-in period.
The switchboard operator:
The main mission of a switchboard operator is to connect outgoing and incoming phone calls within the hotel.
Maintenance man:
Usually, a maintenance man takes care of the technical equipment in a hotel. Most importantly what you need to know is that you can request his/her help in case you are facing the following issues in your room, for instance, Air-condition, Heater, Light, Television, Wi-Fi, etc.
That’s it for the hotel positions, you may also be interested to read more about hotel, below are some articles related to.
Read more about hotels:
- Hotel-journey-from-check-in-to-check-out
- Hotels facilities, get the most from your hotel stay.
- 14 different types of accommodation you should learn about.
Picture source: pexels.com