In today’s fast-paced online shopping world, it’s not uncommon to place an order only to find out that one or more items are on backorder. Waiting for these items can be frustrating, and it’s important to keep customers informed about their order’s status. In this blog post, we’ll share 9 different email samples using formal language to keep customers updated on their backordered items.
Email 1:
Subject: Backorder Update for Order #12345
Dear Valued Customer,
We would like to inform you that Order #12345 has been placed on backorder. The item(s) you ordered are currently out of stock and we are working diligently to replenish our inventory.
An estimated restock date has not yet been confirmed, but we will keep you updated on the progress of your order. We apologize for any inconvenience this may cause and appreciate your patience and understanding.
If you have any questions or concerns, please do not hesitate to contact us.
Thank you for your business.
Sincerely,
[Company Name]
Email 2:
Subject: Update on Order #23456 Backorder
Dear Customer,
We regret to inform you that Order #23456 is currently on backorder. We apologize for any inconvenience this may cause.
Our team is working to replenish the item(s) you ordered, but we do not have a confirmed restock date at this time. We will provide updates as soon as they become available.
We appreciate your patience and understanding during this process. If you have any questions or concerns, please do not hesitate to contact us.
Thank you for choosing [Company Name] for your shopping needs.
Sincerely,
[Company Name]
Email 3:
Subject: Notification of Backorder for Order #34567
Dear Esteemed Customer,
We would like to notify you that Order #34567 is currently on backorder. The item(s) you ordered are temporarily out of stock and we are actively working to replenish our inventory.
We do not have a confirmed restock date at this time, but we will keep you informed of any updates. We apologize for any inconvenience this may cause and appreciate your understanding.
If you have any questions or concerns, please contact us at your convenience.
Thank you for your continued support.
Sincerely,
[Company Name]
Email 4:
Subject: Order #45678 Update – Backordered Item(s)
Dear Valued Customer,
We regret to inform you that Order #45678 is currently on backorder. The item(s) you ordered are out of stock and we are actively working to restock our inventory.
We do not have a confirmed restock date at this time, but we will keep you informed of any developments. We apologize for any inconvenience this may cause and appreciate your patience.
If you have any questions or concerns, please do not hesitate to contact us.
Thank you for your business.
Sincerely,
[Company Name]
Email 5:
Subject: Backorder Status for Order #56789
Dear Customer,
We would like to provide you with an update on the backorder status of Order #56789. The item(s) you ordered are temporarily out of stock and we are working to replenish our inventory.
We do not have a confirmed restock date at this time, but we will keep you informed of any updates. We apologize for any inconvenience this may cause and appreciate your understanding.
If you have any questions or concerns, please do not hesitate to reach out to us.
Thank you for choosing [Company Name] for your shopping needs.
Sincerely,
[Company Name]
Email 6:
Subject: Order #67890 Backorder Update
Dear Esteemed Customer,
We regret to inform you that Order #67890 is currently on backorder. The item(s) you ordered are out of stock and we are actively working to restock our inventory.
We do not have a confirmed restock date at this time, but we will keep you informed of any developments. We apologize for any inconvenience this may cause and appreciate your patience.
If you have any questions or concerns, please contact us at your convenience.
Thank you for your business.
Sincerely,
[Company Name]
Email 7:
Subject: Notification of Backorder
Dear Valued Customer,
We would like to inform you that Order #78901 is currently on backorder. The item(s) you ordered are out of stock and we are actively working to replenish our inventory.
We do not have a confirmed restock date at this time, but we will keep you informed of any updates. We apologize for any inconvenience this may cause and appreciate your understanding.
If you have any questions or concerns, please do not hesitate to contact us.
Thank you for choosing [Company Name] for your shopping needs.
Sincerely,
[Company Name]
Email 8:
Subject: Backorder Update for Order #89012
Dear Customer,
We regret to inform you that Order #89012 is currently on backorder. The item(s) you ordered are out of stock and we are actively working to restock our inventory.
We do not have a confirmed restock date at this time, but we will keep you informed of any developments. We apologize for any inconvenience this may cause and appreciate your patience.
If you have any questions or concerns, please contact us at your convenience.
Thank you for your business.
Sincerely,
[Company Name]
Email 9: Subject: Backorder Notification for Order #90123
Dear Esteemed Customer,
We would like to notify you that Order #90123 is currently on backorder. The item(s) you ordered are temporarily out of stock and we are actively working to replenish our inventory.
We do not have a confirmed restock date at this time, but we will keep you informed of any updates. We apologize for any inconvenience this may cause and appreciate your understanding.
If you have any questions or concerns, please do not hesitate to reach out to us.
Thank you for choosing [Company Name] for your shopping needs.
Sincerely,
[Company Name]
Also Read: Order-tracking-9-email-samples-for-perfecting-order-tracking-confirmation
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